Project brief
Website redesign brief for Laser Scanning
The aim of this redesign is not just to make the website look better. It is to improve how clearly the business is understood, how confidently it is trusted, and how effectively it turns referrals and organic visitors into enquiries.
The finished website should make Laser Scanning feel like a capable engineering solutions partner that helps clients solve complex problems, not simply a company that owns scanning equipment.
Reference points
Working references for this project
Business reality
How the website fits the real business
Repeat business is strong
A large part of the business comes from existing customers returning with more work. The website therefore needs to support trust, reinforce credibility and make it easy for people to send new jobs.
Recommendations matter
Another major source of work comes from referrals. These users often arrive already aware of the business name, but they use the website to validate whether the company looks capable, professional and relevant to their own job.
Organic enquiries still need improving
Although referrals and repeat work are important, the website should also do a much better job of attracting and converting new enquiries from organic search.
Core problem
The current website does not communicate the full business clearly enough
The problem is not a lack of capability. The problem is that the current site does not make the breadth of capability, the quality of work, or the route to enquiry clear enough or quickly enough.
- It undersells how broad the business actually is.
- It risks making the company look like mainly a scanning supplier.
- It does not fully show the business as a one-stop engineering support partner.
- It does not help enough users quickly think, “these people can probably help with my exact problem.”
A visitor should not leave the site thinking “they do laser scanning.” They should leave thinking “they can help solve my engineering problem.”
Primary objective
What the redesign needs to achieve
Commercial objective
Improve the number and quality of website enquiries, especially from organic traffic, while also helping referred visitors convert faster.
Positioning objective
Reposition the business away from looking like a narrow scanning service and toward looking like a complete engineering support and delivery partner.
Within a few seconds, the site should make it clear what Laser Scanning does, how broad the capability is, and how easy it is to start a project conversation.
Website strategy approach
This project has two clear stages
Phase 1: core website restructure
The first priority is to improve the main user-facing website so that visitors can quickly understand what the business does, how broad the capability is, whether Laser Scanning can help with their problem, and what to do next.
- Homepage structure
- Service grouping
- Messaging
- Trust and proof
- Case studies
- Enquiry flow
- Clearer UX
This stage is about improving conversion from referral traffic, repeat visitors and existing website traffic.
Phase 2: targeted landing pages for organic growth
Once the core website is clear and structured properly, the next phase is to build targeted landing pages around real engineering problems and high-intent search topics.
- Target specific engineering needs
- Show expertise through depth and relevance
- Use real examples and case studies
- Attract better quality organic enquiries
This stage is about building visibility and trust around specific problems, not trying to claim expertise in every industry.
First, restructure the core website so the business is clear, credible and easy to engage with. Then build targeted landing pages around specific engineering problems to grow organic enquiries.
Positioning
How the business should be described
What the business is not
- Not just a laser scanning company
- Not just a three-service provider
- Not a business that should be framed around only one sector like automotive
- Not a company that should lead purely with tools, machines and equipment
What the business is
- A one-stop engineering solutions provider
- A business that can capture, recreate, inspect and help manufacture parts
- A technical partner that helps solve real engineering challenges
- A flexible company that works across a wide range of sectors by understanding the required outcome
The site should lead with engineering challenges and outcomes first, then support that with services, methods and tools.
Capability breadth
The full offer needs to be represented properly
The site should reflect that Laser Scanning offers far more than a handful of scanning services. It needs to communicate a broad but structured capability.
Data Capture
- Handheld laser scanning
- Portable laser scanning
- CMM laser scanning
- Touch probe CMM
- CT scanning
Reverse Engineering
- Simple geometry
- Complex high-end work
- Design intent modelling
- Legacy part recreation
- Internal geometry strategies where CT is not suitable
Inspection & Validation
- General inspection work
- High accuracy GD&T
- Full ISIRs
- Complex reporting outputs
- High-end dimensional validation
Manufacturing & Prototyping
- 3D printing: FDM, SLA, SLS
- CNC machining
- Injection moulding
- Zinc die casting
- Vac forming and more
Engineering Support
- DFM
- Manufacturing advice
- Sourcing manufacturers
- Supporting partners
- End-to-end project support
Key messaging principle
Simplify the structure without dumbing the business down
One of the main design challenges is that the business is broad. If everything is listed equally, the site becomes overwhelming. If it is oversimplified too much, the company becomes undersold.
- The site should group capability into clear top-level buckets.
- It should help users understand the business quickly.
- It should still leave room for detailed service pages underneath.
- It should make a complex business feel easy to navigate without reducing the perceived quality of the work.
Target audiences
Who the website must work for
Referral visitors
These users often already have some trust because someone has pointed them toward the business. The site must quickly validate that trust and show strong proof of capability.
Organic search visitors
These users often have a specific engineering problem. They are not necessarily searching for a scanner or a process. They are searching for a route to solve the issue.
Existing customers
These users already trust the business. The site should make it very easy for them to send files, ask for help, and start another project quickly.
Homepage role
What the homepage specifically needs to do
- Make it obvious that the company is more than just scanning.
- Build trust quickly through real capability and proof.
- Show a clear structure to the broader offer.
- Help users identify with real use cases and problems.
- Present the business as adaptable across different sectors and project types.
- Make the next step to contact or upload files feel simple.
The wireframe should be used as the main structural reference for this. The Elementor reference should only influence layout feel, not content strategy.
Sector positioning
How to talk about industries and sectors
Laser Scanning works across a very wide range of sectors. That is a strength, but it needs to be positioned carefully.
What to communicate
The business does not need to claim deep specialism in every sector. A stronger and more honest position is that the company understands engineering challenges, works closely with the client, and adapts its approach around the required result.
Automotive
Infrastructure
Manufacturing
Energy
Industrial Equipment
Specialist Projects
What to avoid
- Do not build the entire site around sectors.
- Do not over-claim expertise in every market.
- Do not create empty industry pages that say little of substance.
- Show range through examples, use cases and case studies instead.
Priority landing pages for phase 2
Recommended high-value pages to build after the core site is fixed
- Reverse engineering without CAD
- Reverse engineering worn or damaged parts
- Recreating obsolete or legacy components
- Scan to CAD for complex parts
- High accuracy GD&T inspection services
- Full ISIR inspection services
- Inspection against CAD for manufactured parts
- CT scanning for internal geometry
- Large structure laser scanning
- Prototype to production support
These pages should be built around real engineering problems and real buyer intent, not vague claims or generic sector content.
Landing page structure
How those phase 2 pages should be built
- The problem
- Why it is difficult
- How Laser Scanning helps
- What methods may be used
- What the client receives
- Example project or case study
- CTA
Design direction
How the final site should feel
Visual direction
Clean, technical, structured and professional. It should feel high quality without becoming flashy or overly agency-like.
Content direction
Less generic, less vague engineering language, more grounded in real capabilities, real outputs and real buyer problems.
UX direction
Simple to understand, easy to navigate and easy to act on. Users should always know what to do next.
Workflow
How this project will be approached
- Design work will be done in Figma.
- The longer-term build direction is toward Webflow.
- The wireframe should act as the structural starting point.
- The brief should keep the content and positioning on track during the design process.
Success measures
How success should be judged
Better quality enquiries
More relevant enquiries from both referral visitors and organic search.
Lower bounce and stronger engagement
Visitors should understand the offer faster and spend longer on the site.
Stronger business positioning
The company should feel like a capable engineering partner rather than simply a scanning supplier.
Summary
Simple direction for the project
Use the wireframe for structure, use the Elementor site only for layout inspiration, and design a website that makes Laser Scanning feel broader, stronger, clearer and easier to engage with.